FAQ

What are the major types of items that you usually loan against?

We  loan on  Gold and Platinum jewelry, broken jewelry, gold/silver coins.
Apple products (no Laptops).

So, what kind of jewelry do you usually loan against?

We  loan on broken and not broken gold and platinum jewelry.

What are the other types of items that you loan against?

If you do not see it listed contact us and we can let you know.

Is there some minimum value of an item that you will consider lending against?

Yes, we have a minimum loan value of $150

But how can I tell if my item is made of precious metal?

Most Precious metals will have a stamp on the inside marking the Karat of Gold or platinum. Gold marks will look like this (10K or 417, 14K or 585, 18K or 750) Platinum will have the letters PLAT. If your ring is older the marking may be worn off, in that case you can fill out the form and send photos that can help us determine if its gold or Platinum.

Does it matter if my items are broken, in need of repair, or out of style?

It does not matter if your jewelry is broken or in need of repair or out of style. On the apple products they must be in working condition.

How do I send my items to you?

Once we have made a agreement we will contact you with shipping details.

Packing materials – can I use my own?

Of course! Just remember that it is your sole responsibility to ensure your items are packaged appropriately. We shall not be held responsible for any damage to items that were packaged improperly or insufficiently.

What will the shipping cost me?

Shipping is on us when shipping to our location. You will pay for the return shipping.  When you are ready to pick up your item contact us and we will let you know the cost.

Where will my valuables be stored?

They will be stored at our location in a locked file cabinet with your name and a loan number is assigned. Our location is protected by a state of the art security system.

What if my items get stolen or lost?

IT IS VERY UNLIKELY THAT THIS WOULD EVER HAPPEN. Your item is insured from the moment it is shipped to us and is covered until you pick your item up. In the event that your item is stolen or lost you will be compensated.

How long does the application process take?

Typically unless its Saturday or Sunday we will get back to you in 24hrs of receiving the application of the loan which includes your item description and pictures of your item.

If I’m using WestQuincyPawn.com…will it affect my credit?

NO, their is no credit checks EVER involved in the process. Even if you decide not to pick up your loan the credit agencies will never be contacted. We are on your side!

Can you tell me how I would qualify to pawn items and get a loan?

You must be of 18 years of age

You must have a legal form of identification(Example: Drivers License, Passport, State ID)

Must be the Legal owner of item(or items) you wish to loan against

Your item must be free of any Claims, Liens or anything else that could prevent the resale of the item.

Why do I need to provide a proof of identification?

WestQuincyPawn.com is required by law to verify the identification of those to whom we provide funds. Unless we are subpoenaed or otherwise required to do so by law, we keep your personal details completely confidential.

Why do I need to provide you with my address details?

We need this information to properly arrange the shipping. Also we are required by law to collect this information.

How do you calculate the loan amount?

We look at your item and determine what we believe the resale value to be for the item to help us determine the loan amount.

Can you tell me how you determine the interest rate of the loan?

We have a 20% payback plus $1 transaction fee on all loans.(Example: $100 loaned will be $121 to pick up. (Plus shipping)

Sounds great, what if I would like to pay my loan back earlier?

Thats great but all loans are based on a 30 loan period. Meaning if you pawn an item and decide to pick it up in the next few days the interest is still based on that 30 day figure. Once it is paid off and we have determined where its being shipped we send the item back to you.

What about the partial payments? Can I make those?

Sorry but at this time we are not able to do partial payments.

How long is my  loans for?

All loans are on a 30 day interest plan. Loans will be held for a total of 90 days if no payments or extensions are paid. For every 30 past the date the final pay off will be added 20% of the loan amount. All loans after the first 30 days interest will be prorated.(Example: a loan of $100 has a interest of $20. To pick the loan up in 30 days it would be $121. To pick it up in 60 days with no interest paid its $141. But if you pick it up before the 60 days the $20 interest is prorated at a amount of .67cents a day.) If you have any other questions please contact us and we will help you with this figure.

What if I would like to extend the duration of my loan?

That is not a problem. To extend your loan just send a payment of 20% of your loan value.(Example: If you borrowed $100 you would send a payment of $20.)

Can I change my mind about getting a loan?

That is not a problem. As long as you decide you do not want the loan before a agreement is signed.

When do I receive my cash?

A payment in the form of a check will be sent out within 24hours of receiving you item for pawn.

How fast can I expect my items to be returned to me?

Your item will be shipped out the day it is paid off. Unless it’s a Saturday or Sunday most packages will be shipped out same day with payments received before Noon. All others will be send out next day.

Will I have a bad debt that will affect my credit rating if I choose not to repay my loan?

No there is no credit checks or any contact with the credit agencies. These are a secure loan. Meaning we do not loan more on a item than what we believe it could be resold for.